Riverblade takes your privacy seriously. We collect only the data we need to support our products, and no more. If you have any queries about the personal data (e.g. email addresses) we hold or how we hold it, please contact us and we'll be happy to help.
As part of our marketing operations we maintain lists of opt-in email subscribers (e.g. beta testers or product support mailing lists).
The data on these lists is held entirely for the purpose of keeping our customers informed about our products, and will not under any circumstances be shared with any third party. You can request removal from our mailing lists at any time, and we will always honour such requests.
Any email addresses which bounce are removed from our mailing list. In accordance with EU privacy law we will periodically ask you to confirm your consent to remain on any mailing lists your email address is subscribed to.
Needless to say we do not buy lists of email addresses or add email addresses to our mailing lists without explicit consent.
Our online store is operated by a third party secure payment processor (Share-It GmBH), and as such as do not hold or have access to credit card or other payment details you may provide while placing an order.
Please refer to their https://secure.shareit.com/shareit/privacypolicy.html for details of Share-It's privacy policy.
When an order is placed with our online store, we receive a notification which describes the transaction and gives details of the product purchased, customer, payment method etc.
This data is used solely for the purposes of customer support, and will not be shared with third party organisations under any circumstances. Although we are notified of the payment method used for each order (e.g. Credit Card or Purchase Order) this data does not include credit card details etc.
European privacy law now requires us to make it explicit what cookies we use on our website and why. In addition we are not allowed to track you across multiple websites without your permission.
This section explains which cookies we use, and for what purposes.
In order for our business to operate effectively we use a few cookies on our website. Most of these cookies are temporary in nature and used to manage user logins etc. Other cookies are slightly longer lived and some may expire after a year or more. All the cookies we use are used to facilitate the effective and correct functioning of this website, and not for other purposes.
In addition to the above mentioned activities we also use some third party cookies from other organisations. We list these below in the order of importance to our business:
As our online store is operated by a third party payment processor (ShareIt GmBH) cookies used by it are not included in the list above, and we do not have access to them. Please refer to their privacy policy for details on their use of cookies.
The data we collect using cookies cannot identify you by name or by physical address, and cannot also be used to track you from our website to any other website. Our sales and marketing team use this data to track customer visitor trends on a month to month basis.
We do not operate any other business on the Internet or share this data with any other business, and it is not possible to use the aggregate data we collect to match your visit to our website with a corresponding visit to another website. For example, if you visit a competing vendor's website before or after visiting our website we will have no knowledge of such action.
We last performed a cookie audit on 14th May 2012, using the Google Chrome browser with an empty webcache, running in a virtual machine with Microsoft Windows XP SP3 as the test operating system. The following cookies were recorded:
| Cookie | Domain | Duration | Vendor | Purpose |
|---|---|---|---|---|
| __cfduid | getclicky.com | 7.5 years | Clicky | Aggregate page visit and customer visit data |
| cluid | in.getclicky.com | 20 years | Clicky | Aggregate page visit and customer visit data |
| __cfduid | riverblade.co.uk | 7.5 years | Clicky | Aggregate page visit and customer visit data |
| _jsuid | riverblade.co.uk | 20 years | Riverblade | User login |
| first_pv_66559798 | riverblade.co.uk | 20 minutes | Riverblade | Session cookie |
| PHPSESSID | riverblade.co.uk | Until browser closed | Riverblade | Session cookie |
| bd0c60302ed110e612b46c1b0763a722 | riverblade.co.uk | Until browser closed | Riverblade | Session cookie |
| mosvisitor | riverblade.co.uk | Until browser closed | Riverblade | Site statistics |
| guest_id | twitter.com | 1 hour | Twitter widget (blog pages only) | |
| k | api.twitter.com | 7 days | Twitter widget (blog pages only) |
In order that you can see how we constructed the table above we have listed the raw cookie data below (with the content field redacted to prevent data leakage):
Name: __cfduid Content: redacted Domain: .getclicky.com Path: / Send For: Any kind of connection Accessible to Script: Yes Created: Monday, 14 May 2012 14:36:56 Expires: Monday, 23 December 2019 23:50:00 Name: cluid Content: redacted Domain: in.getclicky.com Path: / Send For: Any kind of connection Accessible to Script: Yes Created: Monday, 14 May 2012 13:04:52 Expires: Friday, 14 May 2032 13:04:52 Name: __cfduid Content: redacted Domain: .static.getclicky.com Path: / Send For: Any kind of connection Accessible to Script: Yes Created: Monday, 14 May 2012 14:36:56 Expires: Monday, 23 December 2019 23:50:00 Name: _jsuid Content: redacted Domain: .riverblade.co.uk Path: / Send For: Any kind of connection Accessible to Script: Yes Created: Monday, 14 May 2012 13:04:51 Expires: Sunday, 9 May 2032 13:04:51 Name: first_pv_66559798 Content: redacted Domain: .riverblade.co.uk Path: / Send For: Any kind of connection Accessible to Script: Yes Created: Monday, 14 May 2012 13:04:51 Expires: Monday, 14 May 2012 13:24:51 Name: PHPSESSID Content: redacted Domain: www.riverblade.co.uk Path: / Send For: Any kind of connection Accessible to Script: Yes Created: Monday, 14 May 2012 13:04:51 Expires: When I close my browser Name: bd0c60302ed110e612b46c1b0763a722 Content: redacted Domain: www.riverblade.co.uk Path: / Send For: Any kind of connection Accessible to Script: Yes Created: Monday, 14 May 2012 13:04:55 Expires: When I close my browser Name: mosvisitor Content: redacted Domain: www.riverblade.co.uk Path: / Send For: Any kind of connection Accessible to Script: Yes Created: Monday, 14 May 2012 13:04:51 Expires: When I close my browser Name: guest_id Content: redacted Domain: .twitter.com Path: / Send For: Any kind of connection Accessible to Script: Yes Created: Monday, 14 May 2012 13:05:06 Expires: Wednesday, 14 May 2014 13:05:06 Name: k Content: redacted Domain: .api.twitter.com Path: / Send For: Any kind of connection Accessible to Script: No (HttpOnly) Created: Monday, 14 May 2012 13:05:06 Expires: Monday, 21 May 2012 13:05:06
If you have any queries about our privacy policy, please contact us.